Privacy

Last updated: 2025-12-31

FansMates (“AdriSoft s.r.o.,” “we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect personal data of Creators using the FansMates platform.

1. DATA CONTROLLER

The data controller responsible for your personal data is:

 

AdriSoft s.r.o.
Husitská 107/3, Žižkov, 13000 Praha 3, Czech Republic
Czech Republic
Email: info@fansmates.com

2. SCOPE

This Privacy Policy applies to:

  • Individuals registering as Creators

  • Creator use of the FansMates website, applications, and services

It does not cover third-party websites or services linked from FansMates.

3. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

3.1 Identity & Account Data

  • Full name

  • Date of birth

  • Username

  • Profile information

  • Government-issued ID (for age and identity verification)

3.2 Contact Data

  • Email address

  • Communication records with support

3.3 Payment & Financial Data

  • Payout method details (e.g., payment processor ID)

  • Transaction history

  • Earnings, fees, and chargebacks
    (FansMates does not store full card or bank details)

3.4 Content & Activity Data

  • Uploaded content and metadata

  • Messages and interactions on the platform

  • Login and usage data

3.5 Technical Data

  • IP address

  • Device and browser information

  • Cookies and similar technologies

4. PURPOSES & LEGAL BASES OF PROCESSING

We process personal data only where permitted under GDPR.

Purpose Legal Basis
Account creation & platform access Contract performance
Identity & age verification Legal obligation
Payments & payouts Contract performance
Fraud prevention & chargeback handling Legitimate interest
Platform security & moderation Legitimate interest
Customer support Contract / Legitimate interest
Legal compliance Legal obligation
Marketing communications (if opted-in) Consent

5. AGE VERIFICATION & ADULT CONTENT

Creators must be 18 years or older.

Identity and age verification data is processed solely to:

  • Verify legal eligibility

  • Prevent illegal content

  • Comply with applicable laws (including U.S. 18 U.S.C. § 2257 where applicable)

6. DATA SHARING & DISCLOSURE

We may share your data with:

  • Payment processors (for payouts and chargeback handling)

  • Identity verification providers

  • Hosting and cloud service providers

  • Legal authorities, where required by law

  • Professional advisors (legal, accounting)

We do not sell personal data.

7. INTERNATIONAL DATA TRANSFERS

Your data may be transferred outside the EU/EEA where necessary (e.g., payment processors).

Where such transfers occur, we ensure appropriate safeguards, such as:

  • EU Standard Contractual Clauses (SCCs)

  • Adequacy decisions

8. DATA RETENTION

We retain personal data only as long as necessary:

  • Account data: while your account is active

  • Financial records: as required by tax and accounting laws

  • Verification data: as required by law or platform compliance

  • Legal claims: until applicable limitation periods expire

9. DATA SECURITY

We implement appropriate technical and organizational measures, including:

  • Encryption

  • Access controls

  • Secure hosting environments

  • Regular security monitoring

However, no system is completely secure.

10. CREATOR RIGHTS (GDPR)

As a Creator, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with a supervisory authority

Requests can be sent to: info@fansmates.com

11. COOKIES

FansMates uses cookies and similar technologies to:

  • Operate the platform

  • Improve performance

  • Prevent fraud

Details are provided in our Cookie Policy.

12. ACCOUNT TERMINATION

Upon account deletion:

  • Public profile data is removed

  • Certain data may be retained where legally required (e.g., financial records)

13. THIRD-PARTY SERVICES

FansMates is not responsible for the privacy practices of third-party services linked or integrated into the platform.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Material changes will be communicated through the platform or via email.

15. CONTACT

For privacy-related questions or requests:

AdriSoft s.r.o.
Husitská 107/3, Žižkov, 13000 Praha 3, Czech Republic
Czech Republic
Email: info@fansmates.com

ACKNOWLEDGMENT

By registering as a Creator and using FansMates, you acknowledge that you have read and understood this Privacy Policy.